Customer Service
Welcome to Keetrilai’s Customer Service page! We’re here to ensure you have a smooth, enjoyable shopping experience with us. Whether you have questions about our organic cold-pressed oils, need help with your order, or want to learn more about our commitment to quality, our dedicated team is here to assist you.
How Can We Help?
Order Inquiries
For assistance with placing an order, checking the status of your order, or tracking your shipment, please reach out to us. We can provide up-to-date tracking information and help with any questions along the way.
Order Changes
Need to adjust your order? Contact us as soon as possible, and we’ll do our best to accommodate changes before your order is shipped.
Refunds & Returns
If you're not completely satisfied with your purchase, we’re here to help. Our Refund Policy outlines the steps for returning items and requesting a refund, ensuring a hassle-free process. Reach out if you need further assistance.
Learn About Our Oils
We’re passionate about our organic cold-pressed oils, and we know you are too. If you have questions about product sourcing, ingredients, or benefits, our team is happy to provide details.
Usage Guidance
Unsure about how to best use our oils? Let us know—we can share tips, recipes, and storage suggestions to help you make the most out of your purchase.
Account Support
For help with creating an account, managing your orders, or updating account details, our support team is available to guide you through every step.
Contact Us
We’re available to assist you via:
- Email: wecare@keetrilai.com
- Phone: +91-7358836888
- Live Chat: Click the chat icon on our website to connect with an agent instantly during business hours.
Our team is here from 8:00 am - 10:00 pm IST.
At Keetrilai, we value your trust in our organic products and strive to exceed your expectations with every order. If there’s anything we can do to improve your experience, please let us know. Thank you for choosing Keetrilai for your natural wellness needs!